IBEX

IBEX Limited (NASDAQ:IBEX) is a technology-enabled customer experience outsourcing company founded in 2017 and headquartered in Washington, D.C. The company went public in August 2020 and operates as a subsidiary of The Resource Group International Limited. IBEX has evolved from a traditional business process outsourcing (BPO) provider into what it calls a "BPO 2.0" company, focusing on digital-first customer engagement solutions powered by artificial intelligence and omnichannel technologies. The company operates 33 customer engagement centers and 3 customer acquisition centers globally, serving clients across multiple industries including healthcare, financial services, retail, travel, and telecommunications.