Customers Bancorp, Inc. (CUBI) Earnings
Customers Bancorp, Inc. is expected to report next earnings on July 23, 2026 (in NaN days), with a consensus EPS estimate of $2.03. CUBI has beaten EPS estimates in 8 of its last 12 reported quarters (average surprise +10.4% over the last four).
| Report date | EPS est | EPS actual | Surprise | Revenue | Rev. surprise |
|---|---|---|---|---|---|
| Apr 24, 2026 | $1.88 | $1.97 | +4.8% | $225M | +0.9% |
| Jan 22, 2026 | $2.04 | $2.06 | +1.0% | $237M | +20.9% |
| Oct 23, 2025 | $1.90 | $2.20 | +15.8% | $228M | +6.0% |
| Jul 24, 2025 | $1.50 | $1.80 | +20.0% | $202M | +8.7% |
| Apr 24, 2025 | $1.28 | $1.54 | +20.3% | $138M | -16.2% |
| Jan 23, 2025 | $1.21 | $1.36 | +12.4% | $151M | -5.6% |
| Oct 31, 2024 | $1.43 | $1.34 | -6.3% | $163M | -14.8% |
| Jul 25, 2024 | $1.43 | $1.49 | +4.2% | $195M | +18.7% |
| Apr 25, 2024 | $1.63 | $1.40 | -14.1% | $178M | +2.8% |
| Jan 25, 2024 | $1.72 | $1.79 | +4.1% | $187M | +8.2% |
| Oct 26, 2023 | $1.59 | $2.58 | +62.3% | $214M | +27.0% |
| Jul 27, 2023 | $1.46 | $1.39 | -4.8% | $176M | +18.4% |
Source: company filings + earnings calendar. For informational purposes only — not investment advice.
Earnings call summary
Q1 FY2026 · April 24, 2026
AI summary of management’s prepared remarks and analyst Q&A. For informational purposes only — not investment advice.
Management highlights
- Sam Sidhu became CEO of Customers Bank Corp on January 1st, 2026. Net promoter score was 81, up 8 points from last year. - Priorities for 2026: AI and automation (moving fast towards workflow orchestration), payments and the Qubics ecosystem (Cubix is one of the largest commercial payments platforms, focusing on broadening the ecosystem beyond digital assets), organic balance sheet growth and talent recruitment (already had 20 bankers join or sign offer letters), risk management excellence (viewed as a competitive edge and aiming to be a model for regulators). - AI transformation: Moving aggressively, entered initial enterprise partnerships, implemented governance, data transformation, piloted use cases, 75% of team members have AI licenses, saved over 28,000 hours through AI-enabled workflows. - Payments: Cubix is a large commercial payments platform, processed $500 billion in transaction activity for digital asset clients in Q1, focusing on broadening the ecosystem into mortgage finance, real estate transaction settlement, etc. - Organic growth: Relied on recruiting top talent, had 20 bankers join or sign offer letters in YTD 2026, 2024 vintage teams hit two-year anniversary with strong deposit and loan metrics, 2025 vintage teams showing momentum.
Guidance
- Reaffirming full year 2026 management outlook across key metrics. - Loan growth: Strong start to the year, pipeline solid. - Deposits: Good start to the year, newer teams and franchise have prospects to continue momentum. - Net interest income: Projecting growth of 7 to 11% over 2025. - Non-interest expense: Maintaining the range of 440 to 460 million for the year, growth of only 2 to 6% even with significant investment in people and technology. - No changes currently to capital or tax rate targets.
Segment performance
Total deposits grew 16% and total loans grew 15% on an annualized basis in Q1 2026. Total non-interest bearing balances reached a record $6.7 billion. Tangible book value per share grew 16% year over year. Deposits: total deposits grew to 21.6 billion, up 14% year-over-year; non-interest-bearing deposits grew by over 400 million, reaching a record 6.7 billion, or over 31% of total deposits. Loans: total loans grew to 17.4 billion, representing 15% annualized growth. Net interest income for Q1 was 191.4 million, grew by 24 million year over year. Non-interest expense was 112 million for the quarter, with core revenue growth outpacing core expense growth, leading to core EPS growing 28% over the same period. Tangible book value per share grew to $63.54, up 3% quarter over quarter and 16% year over year. Credit performance remains stable with MPAs as a percent of total assets low and below peers.
Risks & headwinds
- Forward-looking statements are subject to change and involve risks and uncertainties that may cause actual performance results to differ materially from anticipated. - Regulatory environment around payments and digital assets has uncertainties. - Geopolitical uncertainty in the macroeconomic environment may impact reserves setting process. - Potential impact of market headwinds on digital asset balances and related activities.
Analyst Q&A
Q: What were the Cubix total deposit balances for the period and quarterly averages?
A: Period end numbers were right around $4 billion, and quarterly average numbers were right around $3.6 billion.
Q: How much do mortgage finance and real estate deposits contribute to QBICS deposits in the next few quarters and about capital markets opportunity?
A: Currently represent about 20% of deposits, early progress on broad use of QBICS, expected $250 million or so of non-interest-bearing deposit growth related to new verticals in next 90 days, traditional capital markets use cases still early days.
Q: Is there a level of conservatism in the full year loan and deposit growth guide?
A: Still sticking to the guide, pleased with Q1 loan growth, but geopolitical uncertainty exists.
Q: Potential revenue enhancements from AI?
A: Focus on new revenue opportunities, reducing risk, using AI in business models to attract new customers, attack new verticals, and transform risk and revenue enabling functions.
Q: Shift in components of NII guide?
A: Average Cubix deposits down within range, growth in other core deposits, but still sticking to NII guide.
Q: Conservatism on using Cubics deposits?
A: Holding in cash for now, new verticals' commercial customers have long histories of operating account behavior.
Q: Products and regional focus of new hires and pipeline?
A: Combination of expansion in existing geographies and new national deposit verticals, pipeline similar in focus, plan to reinvest savings into hiring.
Q: Marginal cost of new deposit flows?
A: Typically coming in about 150 basis points below the highest costs of interest-bearing deposits.
Q: Turnover of mortgage finance and real estate deposits?
A: Sticky and long duration, helping customers add payments capability, streamline operations.
Q: Loan growth mix and pipeline?
A: Growth broad-based, fund finance, mortgage, warehouse, healthcare were top contributors in Q1, pipeline solid.
Q: Drivers of warrant gains?
A: Combination of private valuations, transactions, and restrictions on selling shares.
Q: Update on risk management and written agreement?
A: Risk management becoming a competitive edge, materially completed work related to written agreement at end of last year.
Q: Reserves increase and macro risk?
A: $10 million increase in reserves mainly due to strong loan growth, continue to monitor geopolitical uncertainty.
Q: Priority order for capital deployment?
A: First organic growth, then inorganic growth opportunities, then share repurchase if excess capital after previous.
Q: Interest margin improvement from deposit inflows?
A: Growth organization focused on increasing NII, marginal cost of deposits is a factor.
Q: Fee income growth opportunities?
A: Commercial lease income has shown significant growth, good floor for fee income in 30 to 32 million range.
Q: Mix of QBICS deposits from customer standpoint?
A: Exchanges are biggest participants, followed by market makers and stable coins.
Q: Securities yields outlook?
A: Fourth quarter had adjustments, run rate going forward expected to be better.
Q: Deepening relationships with new commercial banking teams on fee income side?
A: Continuously expanding treasury management capabilities, edge case becomes base case.
Q: Impact of geopolitical uncertainty on client loan demand?
A: Haven't seen tangible impact on go-forward pipelines, commitments to closings unchanged.