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HSTM

HealthStream, Inc.

HealthStream, Inc. Q3 FY2025 earnings call

November 4, 2025 · fiscal period ended 2025-09

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Summary

Generated 2025-11-04

Management highlights

  • Record quarterly revenues, operating income, net income, and adjusted EBITDA compared to the third quarter of last year.
  • Acquired Virsys12 on October 8, which strengthens HealthStream's entry into the payer and health plan space. Virsys12 brings an innovative provider data management suite and expertise.
  • Introduced career networks as an emerging part of the business, including myClinicalExchange for clinical students and NurseGrid for nurses, which have organic growth and various monetization strategies in development.
  • Highlights of enterprise application suites: HealthStream Learning Center grew ~7%, CredentialStream revenues up 23% in Q3, ShiftWizard revenues up 29% in Q3, and Competency Suite sales up 18% in Q3, with bundling strategies to address market needs.
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Segment performance

In the third quarter, HealthStream achieved record quarterly revenues of $76.5 million, up 4.6% from the third quarter of last year. Subscription revenues were up 5.7% ($4 million increase) while professional service revenues were down 18.6% ($0.6 million decrease). Core solutions saw strong growth: CredentialStream grew by 23%, ShiftWizard by 29%, and Competency Suite by 18%. Remaining performance obligations were $621 million as of the end of the third quarter. Gross margin was 65.3% compared to 66.5% in the prior year quarter, impacted by increased cloud hosting and software licensing costs. Adjusted EBITDA was $19.1 million, up 7.9%, with an adjusted EBITDA margin of 25%.

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Guidance

  • Consolidated revenues expected to range between $299.5 million and $301.5 million.
  • Net income expected to range between $20.3 million and $21.5 million.
  • Adjusted EBITDA expected to range between $69.5 million and $71.5 million.
  • Capital expenditures expected to range between $33 million and $34 million.
  • Midpoints of financial metrics remain the same as previous guidance, with the range narrowed for each metric.
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Q&A highlights

Q: Provide more color on the Virsys12 acquisition and its impact on the payer market.

A: Virsys12 brings an innovative provider data management suite and expertise to HealthStream, strengthening its entry into the payer and health plan space. It has a mix of technologies from the acquisition and adapted CredentialStream application, and Tammy Hawes (CEO of Virsys12) joined to lead efforts in this market.

Q: Details on Virsys12 revenue and revenue mix, and career network monetization.

A: Expected Q4 revenue contribution from Virsys12 is ~$900,000, with a mix of subscription and consulting revenue. Career networks have multiple monetization strategies including education sales, jobs capability, and partnerships like with Plenary for student debt consolidation. They are also exploring LinkedIn-style monetizations for NurseGrid.

Q: Update on ShiftWizard penetration in large organizations and small/rural hospital markets.

A: ShiftWizard has a pipeline of upper middle-class opportunities but isn't yet ready for the largest enterprises. For small and rural hospitals, HealthStream is using bundling strategies, including the Critical Access bundle, to offer complete, high-quality, and economical solutions.

View in transcript ↓

Key numbers

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Transcript

November 4, 2025

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