Salesforce, Inc. Q4 FY2026 earnings call

Mark Benioff mentioned it was one of the best years in Salesforce history with strong performance across revenue, margin expansion, cash flow, CRPO, and RPO. They delivered phenomenal results. AgentForce had 29,000 deals closed in first 15 months, up 50% quarter over quarter. Customers and production increased nearly 50% in Q4. Big brands like Amazon, Ford, etc. chose Salesforce. Informatica was a critical component in top 10 wins. Three customers were highlighted: Shark Ninja, Wyndham, and Sastr, showing the impact of agentic enterprise.

For the full year, Salesforce delivered $41.5 billion in revenue, up 10% year-over-year, 9% constant currency. The fourth quarter had $11.2 billion in revenue, up 12% year-over-year, 10% constant currency. CRPO rose to $35.1 billion, up 16% year-over-year, and 13% in constant currency. Total RPO reached $72 billion, up 14% year over year. AgentForce and Data360 ARR, inclusive of Informatica Cloud ARR, reached $2.9 billion, up over 200% year-over-year. New bookings for AgentForce One Edition and AgentForce for Apps nearly tripled quarter over quarter.

Based on strong Q4 performance and Informatica, updated FY30 revenue target to $63 billion. Initiated FY27 revenue guidance of $45.8 to $46.2 billion, growth of approximately 10 to 11% in nominal and constant currency. Non-GAAP operating margin guidance is 34.3%, expansion of 20 basis points. Q1 revenue expected to be $11.03 billion to $11.08 billion, growth of approximately 12% to 13%, in nominal and 10 to 11% in constant currency. CRPO growth for Q1 expected to be approximately 14% year-over-year in nominal and approximately 13% year-over-year in constant currency.

Concerns about model providers potentially becoming more competitive over time. Uncertainties regarding how the partnerships with model providers will evolve in terms of partnering and potential competition down the line.

Keith Weiss asked about CRPO and growth of agent force and broader portfolio. Mark and Robin responded. Brentville asked about $50 billion buyback vs M&A. Mark and Robin explained. Kirk Matern asked about partnerships with model providers and demarcation. Mark responded. Gabriela Borges asked about AWUs and monetization. Patrick and Miguel responded. Remo Lencho asked about cross-sell and customer evolution. Miguel and Patrick responded