TTEC Stock: Insider Activity, Filings & Research
Drillr aggregates AI research, SEC filings, earnings signals and alt-data for TTEC. 3 published articles.
Insider Activity
Over the trailing 90-day period, TTEC insiders completed two open-market purchases totaling $186.2K with no offsetting sales, yielding a perfect insider sentiment score of 100/100. Director Marc Holtzman accounted for the activity with two purchases on 2026-03-09: $124.5K and $61.8K. The stock returned 20.1% over the three-month window, while institutional 13F positioning showed mixed signals. The data reflects concentrated insider accumulation absent clustering patterns or first-buy-in-quarters activity.
Updated Jun 4, 2026 · based on SEC Form 4 filings · not investment advice
| Date | Insider | Type | Shares | Price |
|---|---|---|---|---|
| Jun 2, 2026 | BROWN CHRISTOPHER (JOHN)officer: President, TTEC Digital | Tax | 2,328 | $2.72 |
| Jun 2, 2026 | Wagers Kenneth R IIIofficer: CHIEF FINANCIAL OFFICER | Option | 12,064 | — |
| Jun 2, 2026 | BROWN CHRISTOPHER (JOHN)officer: President, TTEC Digital | Option | 8,096 | — |
| Jun 2, 2026 | McLean Margaret Bofficer: Chief Legal & Risk Officer | Option | 9,383 | — |
| Jun 2, 2026 | McLean Margaret Bofficer: Chief Legal & Risk Officer | Tax | 2,698 | $2.72 |
| Jun 2, 2026 | Wagers Kenneth R IIIofficer: CHIEF FINANCIAL OFFICER | Tax | 4,611 | $2.72 |
| May 26, 2026 | BAHL TRACY Ldirector | Grant | 70,896 | — |
| May 26, 2026 | Frerichs Robert Ndirector | Grant | 70,896 | — |
| May 26, 2026 | Holtzman Marcdirector | Option | 36,965 | — |
| May 26, 2026 | Holtzman Marcdirector | Grant | 70,896 | — |
| May 26, 2026 | LOFTEN GINAdirector | Grant | 70,896 | — |
| May 26, 2026 | Anenen Stevendirector | Option | 36,965 | — |
| May 26, 2026 | LOFTEN GINAdirector | Option | 36,965 | — |
| May 26, 2026 | Conley Gregory Adirector | Option | 36,965 | — |
| May 26, 2026 | Frerichs Robert Ndirector | Option | 36,965 | — |
Source: TTEC SEC Form 4 filings, latest Jun 2, 2026. For informational purposes only — not investment advice.
Research
AI Agents vs. Human Contact Centers: Mapping the Winners and Losers Across a $500B Market
AI agents are restructuring the $500B contact center market, creating clear winners (cloud platform vendors like NICE, Five9, and Salesforce) and losers (BPO operators like Concentrix and TTEC whose human-labor model is under structural assault). NICE leads on profitability and AI product maturity at an undemanding valuation; TTEC and Concentrix face secular headcount displacement with limited credible AI pivots.
NICEFIVNCRMCan Contact Center BPOs Pivot to AI Services Before Volume Erosion Becomes Structural?
AI agents are automating the routine interactions that have supported BPO headcount models for decades, with Salesforce AgentForce and NICE Enlighten now deployed at enterprise scale. Among legacy BPOs, Concentrix and TTEC show acute financial distress from volume erosion and leverage, while TaskUs offers the most credible pivot into AI services — trading at just 7x forward earnings despite 19% revenue growth. NICE remains the highest-conviction CCaaS infrastructure play as contact centers modernize.
CNXCTASKNICEHow Fast Is AI Agent Adoption Eroding BPO Contract Volumes at Concentrix and TTEC?
AI agent adoption is creating measurable, differentiated damage across the BPO and contact center software sector. Concentrix and TTEC have each taken multiple goodwill impairments signaling permanent franchise devaluation, LivePerson's revenue is collapsing 23% annually as its conversational AI middleware is displaced by native platform integrations, while TaskUs is the structural outlier — growing 19% TTM by pivoting to AI training services that benefit from the same AI wave threatening its peers.
CNXCLPSNTASK
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