Weave Communications, Inc. Q3 FY2025 earnings call

• Weave delivered strong quarter with accelerating revenue growth, non-GAAP profitability, and free cash flow.
• Platform is AI-powered for patient engagement and payment solutions for healthcare practices.
• Advancements in product road map including AI receptionist, call intelligence, and in-app assistant.
• Specialty medical had record results with highest number of medical location additions; mid-market had expanding traction.
• Payments revenue grew strongly with new features like surcharging and bulk collection launched.
• Focus on deepening customer reliance and expanding share of practice spend through integration and innovation.

Weave reported $61.3 million in revenue for the third quarter, with a year-over-year growth rate of 17.1%. Gross margin reached a record high of 73%. Payments revenue grew at more than double the rate of total revenue. Specialty medical was a key growth driver with record results, mid-market had expanding traction. Revenue contribution: The vertical SaaS platform for healthcare dominates, with payments and specialty medical contributing significantly to growth.

• Raised full-year revenue guidance to $238 million to $239 million and non-GAAP operating income to $3.3 million to $4.3 million.
• Fourth quarter 2025 expected revenue: $62.4 million to $63.4 million; non-GAAP operating income: $1.5 million to $2.5 million.
• Expected weighted average share count for full year is approximately 76.3 million shares.

Q: Alex Sklar asked about payments growth, TrueLark integration, and specialty medical group implementations.

A: Brett White responded on payments volume growth, TrueLark integration roadmap including integrated inbox and intelligent actions, and progress in specialty medical with ACI and mid-market sales.

Q: Hannah Rudoff inquired about payments adoption acceleration and balancing integrations vs ASP growth.

A: Brett White said payments unlock is in workflows and integrations, with surcharging and bulk payments delivered, and integrations driving higher ASPs and retention.

Q: Matthew Kikkert asked about specialty medical success drivers and replicating success.

A: Jason Christiansen discussed focus on primary subverticals, integration opportunities driving expansion, and business development evaluating other opportunities.

Q: Kylie Towbin questioned profitability leverage and AI receptionist competitive landscape.

A: Jason Christiansen talked about targeted investments and balance between growth and profitability; Brett White explained AI receptionist alleviates lower-value tasks for front desk staff.

Q: Mark Schappel asked about payments success drivers and next year investments.

A: Brett White said payments success is from stand-alone business unit, product design, and partnerships; Jason Christiansen discussed 2026 planning and balance between growth and profitability