NCR Voyix Corporation Q1 FY2026 earnings call

• Total revenue and software and services revenue were flat, adjusted EBITDA increased 5% due to VoxCommerce platform sales momentum and cost actions. • Conducted nearly 200 product demonstrations for retail and restaurant customers, upgraded Customer Experience Center. • New software sales for Voyage Commerce Platform started in early 2025, with 21 new contracts by Q1 2026. • Implemented ODM agreement, now recognize only net commission revenue on hardware. • Announced sale of Japan-based banking technology business for $32 million. • AI creating opportunities, with Picklist Assist live in nearly 60,000 lanes. • Retail business signed nearly 70 new customers, platform and payment sites increased. • Restaurant business signed 100 new customers, Aloha Next for SMB to launch later this year.

Total revenue decreased 1% to $606 million. Retail segment total revenue increased 2% to $427 million, with recurring revenue increasing 5% and adjusted EBITDA increasing 20% to $78 million. Restaurant segment total revenue of $179 million declined 6%, with recurring revenue increasing 1% and adjusted EVA decreasing 8% to $54 million. Platform sites increased 7% to $83,000, and payment sites increased 3% to $8,500. There were 21 customer contracts for embedded VCP software applications with remaining deal value of $293 million, up 75% year-over-year and 15% sequentially.

• Updated full-year 2026 guidance to reflect divestiture of Japan banking business, expecting revenue of $2.188 billion to $2.303 billion and adjusted EBITDA of $432 million to $447 million. • Anticipate retail EBITDA to be strong and restaurant revenue and EBITDA declines to moderate, with retail margins improving and restaurant margins stable year over year. • Remaining contract value for VCP applications ramps as deployments ramp, contributing to P&L.

Q: Asked about cadence of margins across segments and translation of remaining contract value to revenue.

A: Expect continued good retail performance, restaurant revenue and EBITDA declines to moderate, retail margins to improve year over year, restaurant margins stable. Remaining contract value ramps as deployments ramp, contributing to P&L.

Q: Follow-up on DCP platform disclosures and translation of remaining contract value.

A: 21 new contracts, remaining deal value up, ramped in last quarters, with strong marketplace reaction.

Q: Asked about data advantage of VCP.

A: VCP is cloud-native multi-tenant, provides real-time insights, more data flows in with customer migration, enabling AI insights.

Q: Asked about chip and hardware costs impact.

A: Higher chip costs passed on to customers, shifting out of direct hardware business, but software can be run on older hardware.

Q: Asked about traction in retail vs restaurants and demand.

A: Strong demand in both, retail sales cycles shortening, restaurants seeing positive feedback on Aloha Next, SMB headwind to flip with Aloha Next for SMB launch in second half.